Contact
Request Smart Hands
Tell us the site, the task and the urgency. A coordinator replies within 2 business hours, and emergency requests are triaged immediately rather than queued behind planned work.
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Before you send
How quickly will someone come back to me?
A coordinator replies within 2 business hours. Emergency requests are triaged immediately rather than queued behind planned work.
What information helps you respond fastest?
The facility name, the cabinet or cage reference, what needs doing and how urgent it is. If you already know whether DataOptix engineers are on your facility access list, tell us that too, because it is the single biggest factor in real response time.
Do you need a contract before I can raise a request?
No. Pay as you go exists for exactly that case: no minimum commitment, no monthly fee, billed for the work done.
Can you tell me a price now?
Not accurately, which is why we quote rather than publish a rate card. Pricing depends on the city, the urgency and the skills the work needs. Send us the details and you will have a real figure quickly.