Germany · Europe
Smart Hands in Frankfurt
DataOptix provides data centre smart hands across Frankfurt, covering the campuses clustered around the DE-CIX peering fabric. Engineers are dispatched on a 4-hour SLA for pay-as-you-go requests and a 2-hour SLA for block-hour customers. Frankfurt is one of our strongest European markets for rack and stack and fibre work.
- Coverage
- Standing local team
- Response SLA
- 2-hour block hours, 4-hour pay as you go
- Region
- Germany, Europe
- Services available
- All 8
- Operators with facilities here
- EquinixDigital RealtyInterxionNTTCyrusOne
Local market
The Frankfurt data centre market
Frankfurt is the F in FLAP-D and home to DE-CIX, one of the largest internet exchanges in the world by peak traffic. The market concentrates in the west of the city around the Kleyerstrasse and Gutleutviertel areas, with newer capacity spreading toward Offenbach and Hanau. Anyone peering into central Europe usually needs a presence here, which makes cross-connect and DWDM work particularly common.
The operators listed above are market context. Tell us your specific facility and we will confirm access arrangements before you book.
Services
What we do in Frankfurt
All eight DataOptix services are available in Frankfurt.
Facilities
Data centres we cover in Frankfurt
Our engineers attend these sites under your own access authorisation. If yours is not listed, ask anyway.
Frankfurt questions
Do your engineers in Frankfurt speak German?
Yes. Our Frankfurt engineers work in German with facility staff and in English with your team, which matters when dealing with site security and operator processes.
Can you handle DE-CIX cross-connects?
Yes. We order, install and test cross-connects into the exchange fabric where you have authorised us on your account with the operator.
Need an engineer in Frankfurt?
Tell us the facility, the cabinet and the urgency. A coordinator replies within 2 business hours.