United Kingdom · Europe
Smart Hands in London
DataOptix provides data centre smart hands across London and the Slough corridor, covering the Docklands campuses and the West London sites. Engineers are dispatched on a 4-hour SLA for pay-as-you-go requests and a 2-hour SLA for block-hour customers. London is our home market and where our deepest facility access sits.
- Coverage
- Standing local team
- Response SLA
- 2-hour block hours, 4-hour pay as you go
- Region
- United Kingdom, Europe
- Services available
- All 8
- Operators with facilities here
- EquinixTelehouseDigital RealtyGlobal SwitchArk
Local market
The London data centre market
London is the L in FLAP-D and the largest data centre market in Europe by installed capacity. Connectivity concentrates around the Docklands campuses, where the main internet exchanges and carrier meet-me rooms sit, while large-scale capacity has spread west into Slough and the M4 corridor. For most customers this means production connectivity in the east and bulk compute in the west, with cross-connects and dark fibre linking the two.
The operators listed above are market context. Tell us your specific facility and we will confirm access arrangements before you book.
Services
What we do in London
All eight DataOptix services are available in London.
Facilities
Data centres we cover in London
Our engineers attend these sites under your own access authorisation. If yours is not listed, ask anyway.
- Equinix LD4Equinix · Slough
- Equinix LD5Equinix · Slough
- Equinix LD6Equinix · Slough
- Equinix LD8Equinix · London Docklands
- Telehouse North TwoTelehouse · London Docklands
- Telehouse EastTelehouse · London Docklands
- Global Switch London EastGlobal Switch · London Docklands
- Digital Realty London DocklandsDigital Realty · London Docklands
London questions
Which London sites do you cover?
We cover the Docklands campuses, the West London and Slough corridor sites and the central London facilities. Tell us the specific site and we will confirm access arrangements before you book.
How quickly can an engineer reach a Docklands facility?
Block-hour customers are dispatched on a 2-hour SLA and pay-as-you-go on 4 hours. In practice Docklands response is often faster because engineers frequently already hold access to those campuses.
Do you cover Slough and the M4 corridor as well as central London?
Yes. The Slough corridor is treated as part of our London coverage, though travel time between the eastern and western sites is real, so tell us the exact facility when you raise a request.
Need an engineer in London?
Tell us the facility, the cabinet and the urgency. A coordinator replies within 2 business hours.